What the Future Holds
Artificial Intelligence: One of the most searched words of the past five years, with ever-increasing popularity.
But what exactly is it, and what does it mean for the future of business management?
Artificial intelligence is the ability of computers to perform tasks that normally require human intelligence. A simple example is language translation. You can copy text in French and ask Google Translate or ChatGPT to translate it into English. That is AI in action.
AI in Business Management
Businesses run many operations every day. Take an accountant as an example. They need to receive bills from vendors, register them in a system, and confirm that payments match what is recorded. These are repetitive, time-consuming tasks that AI can streamline.
How Odoo Has Integrated AI
AI is not new to Odoo. For years it has been used to digitize manual tasks, improving efficiency and accuracy. A good example is Optical Character Recognition, where the system can scan a document and extract information. In Odoo, this applies to digitizing vendor bills, expenses, and even CVs in recruitment.
What is new is how much stronger Odoo is going with AI. And the upcoming Odoo 19 release is going to make it a true game changer.
What’s Coming in Odoo 19
The Odoo AI Application
This is one of the most powerful features in Odoo 19. Users will be able to interact with Odoo in plain language without any technical knowledge.
For example, if you want a report of all paid invoices between January and August 2025 grouped by customer and product, normally you would need some technical know-how to set up filters. With Odoo AI, you can simply ask: Get me this report. Within seconds, the report is generated. You can then ask the AI to switch it to a list view, graph view, or pivot table, all through simple chat. This makes Odoo more accessible than ever before.
Real-Time Transcription of Calls
Meetings can now be transcribed in real time inside Odoo. Start recording, and the conversation is automatically converted into text as the meeting goes on. A summary is also generated for easy follow-up. This works across different languages, making communication smoother than ever.
Summarization of Emails
No more scrolling through long chatters. Odoo AI can summarize conversations and give you a quick, clear answer to questions such as What is the client looking for?
Trainable AI Agents
You can create AI agents and train them on specific documents such as HR policies, contracts, or government regulations. Instead of searching through endless documents, employees can simply ask the agent a question and receive the relevant answer. It can even take actions like booking meetings or setting reminders, all through natural language.
Smarter Procurement Predictions
Procurement is often a headache, with demand fluctuating seasonally. Traditional minimum and maximum stock levels are not always accurate. Odoo 19 uses historical data to predict what to replenish for the next month, quarter, or year. The more you use Odoo for purchases and sales, the smarter and more accurate these predictions become.
AI-Powered Automations
Previously, creating automations in Odoo required some technical skill with the Studio app. Odoo 19 changes that by introducing AI-powered automation fields.
For example, in the Helpdesk app, AI can automatically read ticket descriptions, assign them to the right team, and even tag urgency levels like low, medium, or high. In CRM, AI can assign leads, rank priority leads, or categorize products automatically. What once took hours of manual work is now handled in the background.
Conclusion
The new Odoo 19 release is exciting news for business owners, especially in the SME space. Its AI features open up a blank canvas for businesses to decide what they want to automate, making operations faster, smarter, and more efficient.
The future of business management is here. The only question is: are you ready to embrace it?